Extension of the warranty period

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Description

Agreement about the extension of the warranty period

The purchaser is entitled to a legal warranty period of 24 months after receipt of the delivery. The statutory warranty rights are neither affected nor restricted by this agreement.

The purchaser wishes to extend the statutory warranty period under this Supplementary Agreement to a total of 48 months after receipt of the delivery.

The agreement to extend the warranty can only be concluded within the first month of purchase of the equipment.

For the use of the extended warranty the following conditions apply.

Objective of this Agreement

With this agreement the guarantor offers the purchaser a prolongation and extension of the statutory warranty against payment of a fee. The Contracting Parties shall pursue the common objective of ensuring that the acquired equipment functions are guaranteed for a period of several years. The aim is not to maintain the value of the equipment as new but to maintain its perfect function, which was originally intended with the acquisition of the equipment. The guarantor is anxious to offer the buyer a fast and uncomplicated service.

Guarantee

for all claims under this agreement is

AMG Sicherheitstechnik GmbH

Industrieparkstr. A-9

39245 Gommern

info@amg-sicherheitstechnik.de

Telephone 039200 77970

Covered Warranty

  • The extended warranty covers the following cases:
  • Technical defect or malfunction of the devices
  • burglary-theft

The purchaser asserts his warranty claims exclusively with the guarantor by e-mail, fax or letter. In the case of notification by telephone, the purchaser will proceed according to the instructions of the guarantor.

exclusion

This warranty shall not apply to any case of wilful or grossly negligent damage caused by the purchaser. Likewise, fall protection is excluded. Functional limitations due to restricted radio signal transmission due to structural conditions or the influence of other radio transmitters are not part of this warranty agreement. Functional specifications of the Purchaser which go beyond the performance description of the respective device shall not constitute a warranty claim.

Technical Defect

Füfor the assertion of rights in the event of a technical defect, it is sufficient to send the defective device to the guarantor's address, together with written information about the nature of the technical defect or problem. At the free discretion of the guarantor, the defective device may be replaced in advance; the guarantor will inform the purchaser of this in writing or by telephone upon receipt of the purchaser's notification. The guarantor will endeavour to provide functional replacement within 1 week. Any programming work necessary to connect any replacement equipment supplied to the central unit shall be carried out by the Purchaser in accordance with the operating instructions, such work shall not form part of this Agreement.

Destruction or theft in case of burglary

Füin order to exercise your rights in the event of destruction or theft in the event of burglary, it is necessary to send a copy of the criminal complaint to the relevant police authority.

The display must show when you were broken into and which police station recorded the report. In the event of the destruction of equipment during the break-in, the purchaser shall provide photographs of the destroyed equipment. In the event of theft, the purchaser shall enclose a list of the stolen items of value in the copy of the advertisement. At the free choice of the guarantor, the destroyed device may be replaced in advance; the guarantor will make a written or telephone declaration to this effect to the purchaser upon receipt of the purchaser's notification. The prerequisite for the replacement of destroyed or stolen equipment in the event of a burglary is that burglary protection systems were armed at the time of the burglary. The guarantor will check the arming by inspecting the data records of the central server. If the central office was not connected to the central server via the Internet, the confirmation that the system or system components were armed at the time of the break-in can be seen from the criminal complaint filed with the police.

If the guarantor has made a replacement delivery, the ownership of the equipment seized by the police is transferred to the guarantor.

Claims under this agreement must be made against the guarantor within 3 months of becoming aware of the claim. Late or incomplete messages forfeit a benefit claim.

In the event of a warranty claim, the warrantor shall, at his option, repair or replace the defective device or replace it with a device of the same age and with comparable functional characteristics. The purchaser has no right to the delivery of a brand-new device. The objective of this agreement is to maintain the functionality of the originally acquired system.

Only if this is not possible for the guarantor within a reasonable period of time, will a claim for monetary compensation arise in the amount of the current value of the finally failed device. A write-down of 25% per year is applied after the original delivery, values for less than one year are calculated according to the elapsed months.

Volume area

The territorial validity of this Agreement shall be the countries of the EU; the place of jurisdiction shall expressly be the jurisdiction of the Federal Republic of Germany, unless otherwise provided by law.